Industry-Specific Solutions
Discover how Now IMS adapts to the unique challenges of your industry with tailored incident management solutions.
Solutions for Your Industry
Information Technology
Reduce MTTR, automate incident response, and maintain service reliability with AI-powered incident management.
Education
Protect students and staff with streamlined emergency response, improved communication, and compliance management.
Healthcare
Ensure patient safety and operational continuity with rapid incident response and regulatory compliance.
Manufacturing
Minimize downtime, manage safety incidents, and maintain production continuity with real-time alerts and response.
Logistics & Transportation
Coordinate fleet incidents, manage delays, and ensure timely delivery with mobile-first incident management.
Commercial Real Estate
Streamline facility management, tenant communications, and emergency response across multiple properties.
Government & Public Sector
Enhance public safety, coordinate emergency services, and empower citizens with streamlined service requests and incident management.
Non-Profit Organizations
Protect volunteers, manage events, and coordinate crisis response with affordable, scalable incident management.
Homeowner Associations
Enable residents to report community issues, manage common areas, and improve neighborhood communication.
Common Incident Management Use Cases
No matter your industry, Now IMS helps you manage these critical scenarios
Emergency Response
Coordinate rapid response to emergencies with automated alerts, real-time status updates, and role-based task assignment.
- Multi-channel notifications (SMS, email, push, voice)
- Predefined response playbooks with step-by-step guidance
- Real-time status dashboards for leadership visibility
IT Service Disruptions
Minimize downtime with rapid incident detection, automated escalations, and streamlined communication.
- Integration with monitoring tools for automatic incident creation
- AI-powered incident classification and routing
- Automated stakeholder updates and status pages
Facility Management
Handle building emergencies, maintenance issues, and safety incidents with coordinated response.
- Mobile reporting for maintenance and security staff
- Integration with building management systems
- Vendor management and service coordination
Safety & Compliance
Ensure regulatory compliance with thorough incident documentation, reporting, and analysis.
- Customizable incident reporting forms
- Automated compliance reporting and documentation
- Root cause analysis and corrective action tracking
Ready to see Neuron™ in action?
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Prefer email? Reach us directly at hello@nowims.com