We're on a mission to transform incident response
"Now IMS allows us to allocate resources based on real-time intel, prioritize events, track serious incidents, push live advisories to key personnel, and provide comprehensive daily briefings—all critical capabilities for securing major events like the Super Bowl."
Security Manager
NFL Media, NFL
Born from high-stakes events
Now IMS wasn't created in a boardroom. It was born from the challenges of managing security and incidents at some of the world's most high-profile events.
NFL Security Operations
The first version of Now IMS was developed to manage security operations for NFL games, where coordinating hundreds of security personnel across massive venues required a solution that could handle complex incident management in real-time.
Country Music Awards Festival
The system was refined during the Country Music Awards Festival, where managing multiple stages, large crowds, and potential incidents required seamless communication and rapid response capabilities across diverse teams.
Major Sporting Events
Now IMS has since been deployed at major sporting events worldwide, including championship games and international tournaments, where its ability to handle complex security operations and incident response has been proven in high-pressure environments.
Securing the biggest events in sports
Now IMS has been the incident management platform of choice for the NFL across multiple Super Bowls and international games.
Super Bowl Security Operations
For over a decade, Now IMS has provided critical incident management capabilities to NFL Security, enabling real-time tracking of events and incidents during the week leading up to and including the big game.
Real-time incident tracking and resource allocation
Live advisories to key management personnel
Comprehensive event documentation with attachments
Multi-agency coordination and information sharing
"The intel that we were collecting in the IMS from personnel throughout the city was being pushed into the MACC quicker than the usual resources used by our law enforcement colleagues as well as the higher government agencies."
— Security Manager, NFL Media, NFL
Super Bowl Security PartnerPowering education with Google Cloud
Our partnership with Google Cloud for Education is helping school districts transform their incident management capabilities.
Fort Bend ISD Success Story
Fort Bend Independent School District (FBISD) serves over 78,000 students across 82 campuses in the greater Houston area. By partnering with Now IMS and Google Cloud, they've revolutionized their incident response capabilities.
The district implemented Now IMS to streamline communication during emergencies, track maintenance issues, and coordinate responses across their extensive campus network.
"Together with Google Cloud and Now IMS, we are reshaping our own approach to communications and security. It could act as a compelling use case for other districts across the U.S."
— Public Information Officer, Fort Bend ISD
Google Cloud for Education PartnerThe principles that guide us
These core values inform everything we do, from how we build our product to how we support our customers.
People First
We build technology that serves people, not the other way around. Every feature we create is designed to make responders' lives easier and help them protect others.
Simplicity Under Pressure
Incidents are stressful enough. Our tools are powerful but intuitive, designed to be used easily even in high-pressure situations when every second counts.
Continuous Improvement
We're never satisfied with "good enough." We constantly gather feedback, analyze incident data, and refine our platform to help organizations respond even more effectively.
Ready to see Neuron™ in action?
Choose how you'd like to connect with our team
Prefer email? Reach us directly at hello@nowims.com