Protect patients and operations
Comprehensive incident management for hospitals, clinics, and healthcare systems. Streamline patient safety reporting, facility emergencies, and IT outages while ensuring regulatory compliance.
Healthcare Incident Management Challenges
Patient Safety Complexity
Healthcare organizations must manage diverse patient safety incidents while maintaining continuity of care and protecting sensitive information.
Regulatory Compliance
Meeting strict regulatory requirements from HIPAA to Joint Commission standards while ensuring thorough documentation and reporting.
Operational Continuity
Maintaining critical healthcare services during facility emergencies, IT outages, and other disruptions that could impact patient care.
Data Security & Privacy
Protecting patient information during incident response while ensuring appropriate access for clinical and administrative staff.
How Now IMS Helps Healthcare Organizations
Our platform is designed to address the unique challenges of healthcare incident management
Patient Safety Events
Streamline reporting and management of patient falls, medication errors, and other safety incidents with automated workflows and compliance documentation.
Clinical Emergencies
Coordinate rapid response teams, code blues, and other clinical emergencies with instant notifications and real-time status tracking.
Facility Incidents
Manage power outages, HVAC failures, water leaks, and other infrastructure issues that could impact patient care and safety.
IT System Outages
Respond to EHR downtime, network issues, and other IT incidents with coordinated communication and backup procedures to maintain continuity of care.
Infection Control
Track and manage infection outbreaks, isolation protocols, and exposure notifications with automated contact tracing and reporting.
Security Incidents
Handle workplace violence, unauthorized access, and other security threats with coordinated response protocols and staff safety measures.
How We Compare
See how Now IMS stacks up against other healthcare incident management solutions
| Features | Now IMSUnified Platform | RL DatixPatient Safety | Clarity PSORisk Management | ConduentMidas Platform |
|---|---|---|---|---|
| Core Capabilities | ||||
Patient Safety Incident Management | ||||
Clinical Alerts & Notifications | ||||
Mobile Accessibility | ||||
Facility Emergency ManagementUnique | ||||
| Advanced Features | ||||
AI-Powered Risk PredictionUnique | ||||
Unified Clinical & Operational PlatformUnique | ||||
Automated Regulatory Reporting | ||||
Cross-Department CoordinationUnique | ||||
| Integrations | ||||
EHR/EMR Integration | ||||
Medical Device IntegrationUnique | ||||
Building Management SystemsUnique | ||||
Pharmacy Systems | ||||
| Compliance & Security | ||||
HIPAA Compliance | ||||
Joint Commission Reporting | ||||
End-to-End Encryption | ||||
Role-Based Access Controls | ||||
How Memorial Health System Improved Patient Safety
Memorial Health System, a network of 5 hospitals and 30+ clinics, needed a unified approach to managing patient safety incidents and facility emergencies.
Increased incident reporting by 72%
Through simplified mobile reporting and automated workflows
Reduced response time by 58%
For critical clinical and facility incidents
Streamlined regulatory reporting
Saved 20+ hours per week on compliance documentation
Patient Safety Dashboard
Ready to transform healthcare incident management?
Join leading healthcare organizations that have improved patient safety, streamlined compliance, and enhanced operational continuity with Now IMS.