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Logistics and transportation fleet with trucks and delivery vehicles
Logistics & Transportation Incident Management

Keep your fleet and deliveries on track

Comprehensive incident management for logistics companies and transportation networks. Coordinate fleet incidents, manage delays, and ensure timely delivery with mobile-first response tools.

Logistics & Transportation Challenges

Time-Critical Operations

Logistics companies operate on tight schedules where delays and disruptions can cascade through supply chains, impacting multiple stakeholders.

Distributed Fleet Management

Coordinating incident response across geographically dispersed vehicles and drivers requires specialized tools and mobile-first approaches.

Cargo Protection

Protecting high-value or sensitive cargo during incidents requires specialized protocols and thorough documentation for insurance and compliance.

Regulatory Compliance

Transportation companies must navigate complex regulations for driver safety, hours of service, accident reporting, and hazardous materials.

How Now IMS Helps Logistics Organizations

Our platform is designed to address the unique challenges of logistics and transportation incident management

Vehicle Breakdowns

Manage fleet vehicle failures with automated dispatch of repair resources, alternative delivery planning, and customer communication.

Route Disruptions

Handle road closures, traffic incidents, and construction delays with real-time rerouting and delivery time estimates.

Weather Emergencies

Respond to extreme weather conditions with driver safety protocols, route adjustments, and coordinated schedule changes.

Cargo Issues

Address cargo damage, temperature excursions, and loading problems with documented responses and corrective actions.

Delivery Exceptions

Manage missed delivery windows, access issues, and recipient unavailability with automated notifications and resolution tracking.

Driver Safety Incidents

Handle accidents, near-misses, and health emergencies with immediate response coordination and compliance documentation.

How We Compare

See how Now IMS stacks up against other logistics and fleet management solutions

Features
Now IMSUnified Platform
SamsaraFleet Platform
FleetioFleet Management
KeepTruckinELD Solution
Core Capabilities
Fleet Incident Management
Real-time Incident Tracking
Mobile Accessibility
Route Disruption ManagementUnique
Advanced Features
AI-Powered Risk AssessmentUnique
Supply Chain Disruption HandlingUnique
Driver Safety Protocols
Automated ETA Recalculation
Integrations
GPS Tracking Systems
ERP/TMS Integration
Weather Alert SystemsUnique
Mobile Safety Platforms
Compliance & Reporting
DOT Compliance
Hours of Service Management
Accident Documentation
Maintenance Compliance
Case Study

How Pacific Logistics Improved Delivery Reliability

Pacific Logistics, operating a fleet of 120+ vehicles across multiple states, needed to improve their incident response capabilities and on-time delivery performance.

Increased on-time deliveries by 18%

Through faster incident resolution and rerouting

Decreased roadside response time by 47%

With streamlined incident management workflows

Reduced compliance-related fines by 76%

Through better documentation and proactive management

Read the full case study

Fleet Status Dashboard

Pacific Logistics
Vehicle #TR-487
Delayed
Traffic incident on I-95ETA: +45 minutes
Vehicle #TR-302
Breakdown
Roadside assistance dispatchedETA: 15 minutes
Vehicle #TR-219
On Schedule
En route to OaklandETA: On time
Active incidents: 2
On-time rate: 94%

Ready to improve your logistics operations?

Join leading transportation companies that have enhanced incident response, improved delivery reliability, and ensured driver safety with Now IMS.