Protect your properties and tenants
Comprehensive incident management for commercial real estate. Streamline facility emergencies, tenant communications, and maintenance issues across multiple properties with coordinated response.
Commercial Real Estate Management Challenges
Multi-Property Complexity
Managing incidents across multiple buildings with different systems, tenants, and requirements creates coordination challenges.
Tenant Experience
Maintaining tenant satisfaction during incidents requires clear communication, rapid response, and proactive management.
Operational Continuity
Ensuring building services remain functional during incidents is critical to tenant operations and lease fulfillment.
Compliance Requirements
Meeting building codes, insurance requirements, and safety regulations demands thorough documentation and reporting.
How Now IMS Helps Real Estate Organizations
Our platform is designed to address the unique challenges of commercial real estate incident management
Building Emergencies
Coordinate fire, flood, and structural incidents with automatic notification escalation, evacuation management, and emergency services coordination.
Maintenance Failures
Respond to HVAC outages, elevator malfunctions, and electrical issues with prioritized workflows and tenant impact assessment.
Security Incidents
Manage unauthorized access, theft, vandalism, and other security breaches with coordinated response and documentation.
Environmental Issues
Address air quality concerns, temperature extremes, and hazardous material exposure with appropriate protocols and tenant communications.
Water & Plumbing Issues
Handle leaks, flooding, and water service disruptions with rapid response coordination and damage mitigation.
Tenant Communications
Streamline communications during incidents with targeted notifications, status updates, and resolution confirmations.
How We Compare
See how Now IMS stacks up against other property and facility management solutions
| Features | Now IMSUnified Platform | Building EnginesProperty Operations | AngusWork Order System | BuildiumProperty Management |
|---|---|---|---|---|
| Core Capabilities | ||||
Facility Incident Management | ||||
Emergency Response | ||||
Mobile Accessibility | ||||
Multi-Property Management | ||||
| Advanced Features | ||||
AI-Powered Risk AssessmentUnique | ||||
Predictive Maintenance AlertsUnique | ||||
Mass Tenant Notifications | ||||
Cross-Building CoordinationUnique | ||||
| Integrations | ||||
Building Management Systems | ||||
Access Control Systems | ||||
Security & Surveillance | ||||
Tenant Portal Integration | ||||
| Compliance & Documentation | ||||
Inspection Management | ||||
Certificate Management | ||||
Compliance Reporting | ||||
Insurance Documentation | ||||
How Parkway Properties Improved Tenant Satisfaction
Parkway Properties, managing 15 commercial buildings with over 2.5 million square feet, needed to improve incident response and tenant communication during building emergencies.
Reduced incident resolution time by 58%
Through streamlined workflows and notifications
Increased tenant satisfaction by 27%
With improved communication and transparency
Decreased maintenance costs by 18%
Through early detection and preventive maintenance
Property Status Dashboard
Ready to enhance your property management?
Join leading real estate companies that have improved incident response, enhanced tenant satisfaction, and streamlined building operations with Now IMS.